Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your use of Deepa Hospital's website and services. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.

Definitions

• "Hospital," "we," "us," or "our" refers to Deepa Hospital
• "Patient," "you," or "your" refers to the individual accessing our services
• "Services" refers to all medical and healthcare services provided by the Hospital
• "Website" refers to www.deepahospital.org
• "Medical Staff" refers to doctors, nurses, and healthcare professionals

Medical Services

Service Provision

• Medical services are provided by licensed healthcare professionals
• Treatment decisions are made based on professional medical judgment
• We reserve the right to refuse service in certain circumstances
• Emergency services are available 24/7
• Second opinions may be sought at patient's request and expense

Patient Responsibilities

• Provide accurate and complete health information
• Follow prescribed treatment plans and medical advice
• Attend scheduled appointments or provide 24-hour cancellation notice
• Treat hospital staff with respect and courtesy
• Comply with hospital policies and procedures
• Pay for services in a timely manner

Use of Website

By using our website, you agree to:

• Use the website only for lawful purposes
• Not attempt to gain unauthorized access to any part of the website
• Not interfere with the website's operation
• Not transmit viruses or malicious code
• Not use automated systems to access the website without permission
• Respect intellectual property rights

Appointments and Cancellations

• Appointments are subject to availability
• We require 24-hour notice for appointment cancellations
• Repeated no-shows may result in refusal of future appointments
• Emergency appointments are prioritized based on medical necessity
• Wait times may vary depending on emergency cases
• Appointment times are approximate and subject to change

Payment Terms

• Payment is due at the time of service unless prior arrangements are made
• We accept cash, credit/debit cards, and approved insurance
• Insurance co-payments are due at the time of service
• Patients are responsible for charges not covered by insurance
• Payment plans may be available for qualifying patients
• A deposit may be required for certain procedures
• Refunds are processed according to our refund policy

Medical Records

• Medical records are maintained in accordance with applicable laws
• Patients have the right to access their medical records
• Record requests must be made in writing
• A reasonable fee may be charged for record copies
• Records are retained as required by law
• Electronic health records are secured and encrypted

Limitation of Liability

• The hospital is not liable for outcomes beyond our reasonable control
• We are not responsible for patient non-compliance with medical advice
• Liability is limited to the maximum extent permitted by law
• We maintain appropriate malpractice insurance

Prohibited Conduct

The following behaviors are strictly prohibited:

• Violence or threats against staff, patients, or visitors
• Harassment or discrimination of any kind
• Theft or damage to hospital property
• Smoking in non-designated areas
• Bringing weapons onto hospital premises
• Recording or photographing without permission
• Disrupting hospital operations

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Deepa Hospital or its licensors and is protected by intellectual property laws.

• You may not reproduce, distribute, or modify any content without permission
• Limited personal, non-commercial use is permitted
• All trademarks remain the property of their respective owners

Indemnification

You agree to indemnify and hold harmless Deepa Hospital, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

Governing Law

These Terms are governed by the laws of India and the state of Tamil Nadu. Any disputes shall be resolved in the courts of Chennai, Tamil Nadu.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Contact Information

For questions about these Terms of Service, please contact us: