Privacy Policy

Introduction

Deepa Hospital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including but not limited to:

• Name and contact information (email address, phone number, mailing address)
• Date of birth and gender
• Medical history and health information
• Insurance information
• Payment information
• Government-issued identification numbers (where required)

Automatically Collected Information

When you visit our website, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Location information (with your consent)
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our medical services
• To schedule and manage appointments
• To communicate with you about your health care
• To process payments and insurance claims
• To send appointment reminders and health tips
• To improve our services and website functionality
• To comply with legal obligations and regulations
• To protect against fraud and ensure security

Information Sharing and Disclosure

We may share your information in the following circumstances:

• Healthcare Providers: With other healthcare providers involved in your care
• Insurance Companies: For billing and claims processing
• Legal Requirements: When required by law or court order
• Emergency Situations: To protect your vital interests
• Service Providers: With trusted third parties who assist in our operations
• With Your Consent: When you have given us permission to share

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication procedures
• Employee training on data protection
• Secure disposal of personal information
• Incident response procedures

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Portability: Request transfer of your information
• Objection: Object to certain uses of your information
• Withdrawal: Withdraw consent where processing is based on consent

Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality
• Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Children's Privacy

We provide medical services to patients of all ages. For patients under 18, we collect information with parental or guardian consent. Parents/guardians have the right to access and control their child's information in accordance with applicable laws.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.